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Introducing CoachQ — by QSRSoft

The AI Agent built on
twenty years of
Restaurant Intelligence.

Restaurant operations have outgrown reports. CoachQ, powered by the QSRSoft Restaurant Intelligence Platform, helps operators know what matters, uncover opportunities, and act before it's too late.

Twenty years of Restaurant Intelligence · 14,000+ locations
coachq.qsrsoft.com
Live · 312 stores
Ask CoachQ
What are today's top priorities?
Where are my labor opportunities this week?
What's driving my guest count decline?
Break down my OEPE components for the past week.
Find potential fraud and theft across all stores.
CoachQ response
confidence 92%
Sales vs LY+2.8%
Guest count−1.1%
Labor vs forecast14 stores over
Drive-thru OEPE7 stores declining
Top priority · today
3 stores are driving 71% of service-time variance. Start with Store 248. Review lunch staffing between 11am and 2pm.
20+ Years
Building Restaurant Intelligence
14,000+
Locations Across Leading Restaurant Brands
10+ Signals
Connected Across Operations
One Platform
Built For Restaurant Intelligence
01The Problem

Every restaurant leader starts the day with one question.

What needs my attention first?

Every shift, every store, and every system generates operational signals. Labor variance. Food cost pressure. Service slowdowns. Inventory exceptions. Cash anomalies. Staffing shortages.

The challenge isn't finding data. It's knowing what matters first.

LaborFood CostServiceInventoryCashPeople
Yesterday across 312 stores
06:14 AM
Sales
+2.8%
vs last year
Guest count
−1.1%
vs last year
Labor
14 stores
over forecast
Service
7 stores
declining OEPE
Food cost
11 stores
above FOB target
Inventory
6 stores
repeated variance
Cash
3 stores
deposit exceptions
Security
17 events
refund / promo anomaly
CoachQ identifies what matters
What matters today
3 stores are driving 71% of service-time variance.
Start with Store 248.
ActionReview lunch staffing between 11am and 2pm.
02Meet CoachQ

Ask anything.
Understand everything.

Ask in plain language. CoachQ analyzes live operational signals across every store — and returns answers with store-level detail, root cause, impact, and a recommended next move.

LaborFood costServiceSalesSecurityInventory
You
Where are my labor opportunities this week?
Q
confidence 92%
14 stores are over forecast during weekday lunch.
Largest opportunity
Store 248
Window
11am–2pm
Hours vs target
+1.7%
Projected impact
$11.2K / wk
Recommended action
Shift two crew positions from lunch to dinner peak.
You
Find potential fraud and theft across all stores.
Q
confidence 89%
17 suspicious POS events detected this week.
Pattern: Excessive refunds and promo overrides.
Highest risk: Store 174.
Recommended action
Review manager-level transactions for the last 30 days.
03Intelligence → Action

Turn restaurant intelligence into action.

Every signal becomes an opportunity. Every opportunity becomes a recommended next move.

LaborCoachQ
Signal
Weekday lunch labor is over forecast in 14 stores.
Insight
Store 248 has the largest variance between 11am–2pm.
Action
Move two crew positions to dinner peak.
Potential impact$11,200 / week
Food CostCoachQ
Signal
Food over base above target in 4 stores.
Insight
Protein waste is trending up week-over-week.
Action
Adjust prep cadence and retrain on holding times.
Potential impact$18,400 / week
InventoryCoachQ
Signal
Repeated variance on perishables in 6 stores.
Insight
Negative variance concentrated on buns and produce.
Action
Audit receiving process. Likely shrink, not theft.
Potential impactReduced waste · cleaner ordering
ServiceCoachQ
Signal
OEPE declining across 7 stores.
Insight
71% of service variance is concentrated in 3 locations.
Action
Review lunch staffing and kitchen positioning.
Potential impact−14s avg drive-thru time
SalesCoachQ
Signal
Late-night sales 8% below regional peer baseline.
Insight
Traffic parity, but average check lagging.
Action
Test value bundle at 3 high-traffic stores.
Potential impact+2.6% incremental sales
SecurityCoachQ
Signal
Refund and promo activity 3.1σ above peer baseline.
Insight
17 suspicious POS events detected at Store 174.
Action
Review manager-level transactions for last 30 days.
Potential impactCash & promo loss avoided
04Why CoachQ is different

Not another AI tool.

CoachQ is powered by twenty years of restaurant intelligence. Operational signals, hierarchy, forecasting, and deep domain expertise.

Generic AI

A chatbot
  • Generic language model
  • No operational context
  • Hallucinates restaurant logic
  • Treats each question as new
  • Optimized for chat
  • Built for everyone

CoachQ

An operator
  • Restaurant intelligence model
  • Connected to live operational signals
  • Understands hierarchy, dayparts, forecasts
  • Persistent context across stores and time
  • Optimized for decisions and action
  • Built for restaurant operators
05The intelligence behind CoachQ

Twenty years of Restaurant Intelligence.
One AI Agent.

CoachQ is only possible because of the platform beneath it. For more than two decades, QSRSoft has connected the operational signals that drive restaurant performance across labor, inventory, food cost, service, cash, and compliance. CoachQ transforms that Restaurant Intelligence into action.

Sales
Net sales · guest count · avg check · channel performance
Labor
Forecast alignment · schedule variance · OT trends
Inventory
Real-time position · over/understock · advanced costing
Food Cost
FOB vs target · waste · variance items
Service
OEPE · KVS · R2P · drive-thru performance
Security
Voids · refunds · promo abuse · drawer opens
Forecasting
Sales · GCs · menu items · inventory projections
Communications
Role-based messaging · leaderboards · resources
People
Attendance · turnover · reliability · recognition
Cash
Deposits · cash sheet · register audit · exceptions
↓ unified by
Platform
QSRSoft Restaurant Intelligence Platform
↓ activated by
AI Agent
CoachQ
↓ delivers
Insights
Recommendations
Actions
06Connected ecosystem

One intelligence layer across your restaurant ecosystem.

QSRSoft connects the systems restaurants already depend on and turns disconnected information into Restaurant Intelligence. The foundation that makes CoachQ possible.

Signals feeding the Restaurant Intelligence Platform
POS & Kitchen
POS
KVS
Order Confirmation
Drive-thru Timer
Workforce
Scheduling
HRIS
Payroll
Attendance
Supply & Inventory
Distributors
Receiving
Counts
Cloud & Data
Cloud Infrastructure
Data Warehouse
Security
unified by
Restaurant Intelligence Platform
QSRSoft
activated by
AI Agent
CoachQ
07From boardroom to crew room

One intelligence layer for every role.

Role · 01Executive

Executive

Portfolio performance, priorities, and risk in one briefing.

asks →How is the business performing this week?
Role · 02Operations Leader

Operations Leader

Where to focus across the region, ranked by impact.

asks →Show me any metrics that are out of norm right now.
Role · 03Area Coach

Area Coach

Daily store-by-store guidance ranked by opportunity.

asks →Which daypart has the most labor opportunity?
Role · 04Store Manager

Store Manager

Tomorrow's plan, written before the day starts.

asks →Analyze yesterday's performance.
Role · 05Crew Member

Crew Member

Clear shift priorities. No dashboards required.

asks →What's most important during my shift?
08Restaurant Intelligence in motion

From signal to action,
in one workflow.

CoachQ turns Restaurant Intelligence into a sequence operators can act on. A signal, an insight, a recommended next move, and a projected impact.

  1. 01
    Signal
    14 stores over forecast at weekday lunch.
    Detected · across 312 stores
  2. 02
    Insight
    Overstaffing is concentrated between 11am and 2pm in a small cluster.
    Root cause · daypart staffing
  3. 03
    Recommended action
    Adjust schedules in stores 248, 251, and 266. Move two crew positions to dinner peak.
    Owner · Area Coach
  4. 04
    Expected impact
    Projected $11.2K weekly labor recovery without changing service standards.
    Projection · next 7 days
09Why Restaurant Intelligence

The future isn't more reports.
It's Restaurant Intelligence that knows what to do next.

Restaurants collected data. Then they built reports. QSRSoft connected the operational signals behind performance. Now CoachQ turns Restaurant Intelligence into action.

Gen 1▦
Data

Restaurants collected information.

Gen 2▤
Reports

Information became dashboards and spreadsheets.

Gen 3◇
Restaurant Intelligence

QSRSoft connected the operational signals behind performance.

Now◆
CoachQ

Restaurant Intelligence becomes recommendations operators can act on.

You are here
Next✦
Autonomous Restaurant Operations

Operations that identify issues, prioritize opportunities, and continuously improve performance before guests feel the impact.

10The company behind CoachQ

The story behind Restaurant Intelligence.

QSRSoft helped define Restaurant Intelligence. CoachQ is the next evolution of that work.

For more than twenty years, QSRSoft has helped restaurant operators understand performance, uncover opportunities, and improve outcomes.

Now that intelligence becomes actionable.

Get started

Know what matters.
Act before it's too late.

Join the restaurant operators already using CoachQ, powered by the QSRSoft Restaurant Intelligence Platform, to simplify operations, uncover opportunities, and improve performance.